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their quality has go
their quality has gone way down hill and they aren’t built like they used to be. The other issue is Plextor’s customer and warranty support is TERRIBLE!!! I would NEVER buy a Plextor product again!! I just ordered a LG Internal 5.25X Blu-Ray 10X Drive and External 5.25 SATA to USB enclosure. I really thought Plextor was nearly the only game in town for having an external Blu-Ray drive for my Mac Mini running Windows 7, but I was wrong. The new way that I went where I bought an internal drive with an external SATA to USB enclosure yields me a higher performing drive setup for less money. Plextor warranty support will not issue you a RMA if you call them!! They make you email them. Then they will take days to get back to you for a whole massive list of questions you have to fill out to get a RMA. It is like they really don’t want you to go through the process. A week later I am still waiting for their RMA number and for them to get back to me after I took the time to fill out all of the questions! I am done waiting! Online support at Plextor is for technical troubleshooting ONLY I found out as I tried that first. After spending time troubleshooting what I already knew was a bad drive, they gave me the number to call for warranty work! Help other customers find the most helpful reviews Was this review helpful to you? |
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